Privacy policy
Ha-Wahyeon Guest House & Suites – Privacy Policy
At Ha-Wahyeon Guest House & Suites, we value your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and how we keep it safe.
1. Information We Collect
We may collect the following personal information from guests:
Full name
Contact information (phone number, email address)
Booking details (dates, number of guests, room type)
Payment information (for reservations or refunds)
Special requests or preferences
We do not collect or store sensitive information such as passport numbers unless legally required (e.g., for foreign nationals under Korean law).
2. How We Use Your Information
We use the information you provide to:
Process and manage your reservation
Communicate with you about your stay
Provide customer support and respond to inquiries
Improve our services and guest experience
Meet legal or regulatory requirements
We do not sell or share your personal information with third parties for marketing purposes.
3. Data Storage & Security
Your information is stored securely and accessed only by authorized personnel.
We take reasonable steps to protect data from unauthorized access, disclosure, or misuse.
Online bookings may be handled by third-party booking platforms, which have their own privacy and security policies.
4. Third-Party Services
We may use third-party platforms such as Smoobu, email services, or payment gateways to process reservations or communicate with guests. These platforms are responsible for their own data protection practices.
5. Your Rights
You have the right to:
Request access to your personal data
Ask us to correct or delete inaccurate information
Withdraw your consent at any time (where applicable)
To make such a request, please contact us directly.
6. Policy Updates
We may update this policy from time to time. The latest version will always be available on our website or provided upon request.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Ha-Wahyeon Guest House & Suites
📍 Wahyeon Beach, Geoje Island, South Korea
📞 010-5293-3775
